5-Year Limited Warranty
SOLLiD Cabinetry (warrantor) warrants to the original consumer purchaser only that all products manufactured or supplied by warrantor will be free from defects in material and workmanship under normal use and service for five years.
We take great care to provide our customers with quality products. However, due to the nature of wood and wood products, our cabinets may contain naturally occurring characteristics within the wood or finish. All wood cabinets can be expected to vary in color, grain pattern, and texture and natural woods may exhibit subtle changes as they age.
Pitch pockets/marks and open/closed knotholes are accepted wood traits; inherent characteristics of a natural product and are beyond our control. Exposure to the elements (including humidity) may result in warping or splitting.
For example, wood joints may eventually display visible cracking around the joint area and cabinet colors may darken or lighten over time. Sunlight, smoke, moisture, household cleaners, and other environmental conditions may cause materials to vary from their original color and/or warp, split, or crack. These characteristics are not considered defective for warranty consideration.
Should the issue of a warped door arise, the standard allowable tolerance for wood is 1/16″ per lineal foot. Materials that fall within this specification are considered acceptable as part of the natural characteristics of wood.
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